FAQ

Using Skype > Installing Skype
  • To get started with Skype, simply download and install it.

    1. Go to the Daesung Skype website and click Get Skype for Windows desktop.






    2. Save and run the Skype installation file.



    If you get a message asking you to give Skype permission to go ahead with the installation, click Yes to continue.


    3. Select your language, read Skype’s Terms of Use and Skype’s Privacy Policy, then click I agree – next.





    4. Read the Skype Click to Call info. If you don’t want to install it, uncheck Install Skype Click to Call before you click Continue.



    5. Read the Microsoft Service Agreement and Privacy Policy.


    If you don’t want to set Bing as your internet search engine, or MSN as your home page, uncheck the boxes. Click Continue.



    6. Skype installs. When the installation is finished, you’ll see the sign-in screen.





    7. If you don’t have an account, click Create an account. If you already have an account, you’re ready to sign in and get started with Skype.
     
  • There are lots of ways to update your version of Skype.


     
    Updating Skype manually
     

    If you turn automatic updates off, you can check for available updates anytime you want and install them yourself:
     
    1. Sign in to Skype.

     
    2. In the menu bar, click Help > Check for Updates.

     
    3. If an update is available, you will be asked to download it. Simply click Download.
     
     


     
    4. After the download is complete, click Upgrade in the pop-up window.
     
     
    When you update Skype, your account details will stay the same, and any Skype Credit will remain in your account. Any subscriptions that you’ve purchased will also remain the same as they were before the update.
     
    If you’re running an older version of Windows that Skype does not support, like Windows 98 or Windows 2000, you might not be able to update your version of Skype. This may affect Skype products that you’ve purchased.
     



    Automatic updates
     
    Automatic updates are the easiest way to keep Skype up to date. They’re turned on by default, but if you’d like to disable them:
     
    1. Sign in to Skype.

     
    2. In the menu bar, select Tools > Options….

     




    3. Under the Advanced tab, select Automatic updates.






    4. Then click the Turn off automatic updates button.





     
    Windows Update

    Skype updates are also included in Windows Update. If a Skype update is rated Important in Windows Update and your version of Windows is set up to update automatically, then Skype will be updated even if you’ve turned off automatic updates in Skype. If the Skype update is rated Optional, you can choose whether to install it yourself.


    Recommended update
     
    When there is an update available that you’ve not installed yet, you’ll get an update notification. To accept, just click Upgrade in the pop-up window.




     
    Retired versions
     
    From time to time we do retire older versions of Skype to focus our efforts on improving the most recent versions of Skype. When this happens, you'll see the following message when trying to sign in to Skype:


     
    If that’s the case, simply click Download the latest version now and follow the steps to upgrade to the latest version for free.
     
    Skype currently supports Windows 8.1, Windows 8, Windows 7, Windows Vista, and Windows XP.

     

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Notice

If you are in Korea, you can purchase Skype payable services through Daesung Skype according to the Telecommunications Business Act of Korea.