FAQ

Using Skype > Deleting Skype
  • To uninstall Skype for Windows desktop:
     


    1. Close Skype.
     
    •Right-click the Skype icon in the system tray (at the bottom right of the screen).

    •Choose Quit.



    2. Save your personal information (if required). Your contacts, purchases and account information are stored on our servers, but other personal files such as chat messages, voice messages and snapshots taken during video calls, are only saved on your computer. To keep this personal information, you need to make a copy of it.
     
    •On your keyboard, press the Windows key and R at the same time. The Run window opens.
     
    •Type %appdata%\skype and click OK.
     
     
    •Copy the Pictures folder and the folder with your Skype name to another location, such as your desktop.



    3. Uninstall Skype.
     
    •On your keyboard, press the Windows key  and R at the same time. The Run window opens.

    •Type appwiz.cpl and click OK.
    •Select Skype from the list, right-click and select Remove or Uninstall.
     

1

Email Support

Still having problems? 
Send your questions by email and get an answer from our support team within next 48 hours.

Notice

If you are in Korea, you can purchase Skype payable services through Daesung Skype according to the Telecommunications Business Act of Korea.