FAQ

More > Sending files
  • If you don't see a picture you were sent, but instead see a link, don't worry; this is only temporary.



    As part of Skype's move to a cloud-based architecture, pictures sent via chat are now uploaded to the cloud. All of our Skype clients are currently moving to this new cloud-based architecture, and once we complete the rollout, your pictures will show (as normal) inside the conversation. For the moment, to view the picture that your contact sent, all you have to do is click the link and log in.
     
    Note: If you see a message saying one of your contacts sent a picture, but the current version doesn't support it (as seen below), this means the Skype client you are using does not support P2P picture transfers. To view pictures that generate this message, you will have to check Skype from your computer or another device to see the picture. Once we complete the rollout of our cloud-based picture sharing, this message will no longer appear.

  • Watch the video to see how you can send and receive files in less than 40 seconds. A step-by-step guide is also available below.





    How do I send a file in an instant message conversation?
     
    To send a file during a single or a group instant message conversation:

     
    1. Sign in to Skype.

    2. In your Contacts or Recent tab, click the contact or conversation you want to send a file to.

    3. Click the paperclip icon

    4. Click Send file...



    Browse to and select the file that you want to send. If you want to send more than one file at the same time, hold down the Ctrl key as you select each file.

    5. Click Open. The file is sent to the participants in the conversation.
     
    Another way to send a file is to go to your contact list, right-click the person you want to send a file to, and then select Send file….
     


    How do I send a file in a call?
     
    You can send a file to a contact during a voice call, group call, video call, or group video call. To do this:
     
    1. Sign in to Skype.

    2. Start a call.

    3. Click the + button in the call window and select Send File….



    Browse to and select the file that you want to send. If you want to send more than one file at the same time, hold down the Ctrl key as you select each file.

    3. Click Open. The file is sent to the participants in the call.
     
    To see the files you have sent to the conversation, click the instant message button. The orange dot appears on the instant message button when there are unread instant messages

     

    How do I receive files?
     
    When someone tries to send you a file, the file is displayed in your conversation window, as shown below.



    If the file is a picture, you can choose to save it to your computer by right-clicking it and choosing Save as.
     
     If the file is another type (a document, a spreadsheet, etc.), Skype will automatically download the file for you. You can double-click the file to open it, or you can choose to see where it's downloaded by right-clicking the file and choosing Show in folder.
     


    How do I find files I've previously received?
     
    You can find the files you have previously received from a contact in the conversation history for that contact.
     
    1. Sign in to Skype.

    2. In the contact list, click the name of the contact who sent you the file. Your conversation history for that contact is displayed.

    3. To see older conversations, simply scroll up in the chat; Skype will automatically keep moving back through all the history available.

    4. Locate the received file in the conversation history.

    5. Right-click the file, then click Open file or Show in folder.
     


    Is sending and receiving files using Skype safe?
     

    Just as with any email program, other file transfer/sent programs or files you download directly from the internet, you should be careful when accepting files from other parties. We highly recommend that you use an up-to-date antivirus software to scan all incoming files, even from people that you know.
     
    All files sent using Skype are encrypted end-to-end just like Skype-to-Skype calls. This is to protect your privacy when transferring information over the internet and ensures that only you and your contact will be able to view the file.
     
    There is no limit to the size or number of the files you can send or receive using Skype, and if you lose internet connectivity during a file transfer, the transfer will automatically continue after the connection is re-established, even if one or both sides go offline for a while.



     

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