FAQ

Products > Skype credit for business
  • 1. Sign into Daesung Skype website;
     
    2. Click “My account” on the top right corner of the page;



    3. Click “Payment details” in Payment details;




    4. Click “Order number” from the order history;



    5. Check for your credit card information in the Payment details




     
  • Auto-recurring of a subscription is paid 3 days before its expiration

    However, the subscription may not be automatically renewed if you don’t have enough Skype Credit balance in you Skype Manager,
     
  • Basically any subscription allocated in Skype Manager is subject to Auto-recurring.
    Subscriptions are automatically renewed 3 days before its expiration date
     
    * If you do not want the auto recurring of the subscription;
    Select cancel subscription in Skype Manager then Auto-recurring no longer applies
     
  • 1. Sing in to Daesung Skype website;

    2. Click “My page” on the top-right corner of the page;

    3. Check for Auto-recharge set up under business account details;

    4. If the status is “Enabled”, click “Cancel”;
     
    Cancel the existing Auto-recharge and set up Auto-recharge with the new credit card to reset your credit card
     

  • When you want to change the credit card which Auto-recharge is set up with or you no longer want to use Auto-recharge;
     
    1. Sign in to Daesung Skype website;
     
    2. Click “My account” on the top-right corner of the page;




    3. Check for Auto-recharge set up under business account details;
      If enabled, click “Cancel”;



    3. Click “OK” in the message window



    4. Done
      Check if the Auto-recharge status is “Disabled”



    * In case you want to use the Auto-recharge option again, simply select “Auto-recharge” when you buy Skype Credit for Business next time.
     
  • It automatically tops up your Skype Credit when your balance falls below 3,000 won. Auto-recharge works with credit cards only.

    You can disable Auto-recharge anytime you’d like.
     
  • 1. Sign in to Deasung Skype website and click Prices from the top menu;



    2. Click “Buy” next to Skype credit for business



    3. Select the amount and check if you want to set up auto-recharge;

    * What is Auto-recharge? – it automatically tops up your Skype Credit when your balance falls below 3,000 won. Auto-recharge works with credit cards only.



    4. Select your payment method and enter the buyer information



    5. Take payment process according to your choice of payment method;

    6. Done.



    * if you chose Virtual Bank Account as your payment method, your payment is completed when you transfer the money to corresponding bank account after which the product will be delivered to your account.
  • Skype Credit for Business is a product for business users which can be allocated to member accounts though Skype Manager™

    When the administrator of the business (ADMIN) purchases the Skype Credit for Business, it is added to Skype Manager™ and it can be allocated to member accounts or used to allocate subscriptions.

    For the administrative convenience, Skype Credit for Business can be topped up automatically. If the balance of Skype Manager™ falls below 3,000 won, credit will be automatically topped up to the amount of the original purchase so the administrator does not have to check the credit balance all the time.
     
  • * Skype Credit: Skype Credit is added to user’s account
    * Skype Credit for Business : Skype Credit is added to Skype Manager

    Credit can by allocated to or retrieved from members’ accounts via Skype Manager™
     
     
      Skype Credit Skype Credit for Business
    Credit is added to Personal accounts Skype Manager
    Allocating credit to member accounts Not possible Possible
     
     

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Notice

If you are in Korea, you can purchase Skype payable services through Daesung Skype according to the Telecommunications Business Act of Korea.